PRIVACY POLICY — COMMUNICATIONS & DATA USE SECTION

Collection of Contact Information
When you book an appointment, submit a form, or contact us through our website or social media, we collect personal information such as your name, phone number, email address, and any additional details you choose to provide.

How We Use Your Information
Furology, L.L.C. uses your contact information to:

• Confirm, manage, and update appointments

• Communicate regarding your pet’s grooming or behavior

• Provide customer support

• Send marketing messages, promotions, updates, and announcements

• Improve our services and client experience

SMS & Email Marketing Consent
By providing your phone number and/or email address, you consent to receiving SMS and email communications, including promotional messages. You may withdraw this consent at any time.

Sharing of Information
Furology, L.L.C. does not sell, rent, or share your phone number or email address with unaffiliated third parties for marketing purposes.
We only share necessary information with secure service providers (e.g., booking software, payment processors) required for normal business operations.

Data Protection
We take reasonable measures to protect your personal information and use trusted third-party vendors (such as Wix, Groomore, and Square) that maintain industry-standard security protocols.

Your Rights
You may request to update or delete your contact information at any time by contacting us at your preferred method.
You may opt out of marketing communications at any time.

Retention of Information
We retain necessary information while you are an active or returning client to maintain appointment history and service notes. Upon request, we can delete your data unless required for legal or operational purposes.